Frequently Asked Questions

Secure Processing

Runbackers FGC, powered by Squarespace.com, uses secure processing via SSL (Secure Sockets Layer) Encryption Technology—an industry standard. SSL encrypts your data, including credit card information, so it cannot be read while being transferred over the Internet.

Privacy

Runbackers FGC respects our customers' account information as private and confidential and will never share it with outside individuals or organizations. Your information is secured and encrypted with Secure Socket Layer Software. Squarespace is also certified Level 1 PCI DSS compliant, and this compliance extends to all online stores powered by Squarespace.

Trademarks and Submissions

Runbackers FGC is a trademark of Runbackers FGC LLC. Any letters, photos, or artwork submitted to Runbackers FGC, its website, or its team are assumed to be intended for publication and may be used for such purposes.

Your License to Us

By submitting material to or through our site, you grant Runbackers FGC and our partners, agents, affiliates, and service providers (“Affiliates”) the non-exclusive right to reproduce, modify, and distribute such material for any purpose, in any form or media. You agree we and our Affiliates may identify you as the author using your name, email, or social media handle as appropriate. By submitting, you confirm that the material does not infringe on third-party rights, and you are responsible for obtaining any required permissions.

Dispute Resolution

Before taking legal action relating to our website, you agree to:
(a) Send us a detailed, written description of the claim via registered mail or overnight courier.
(b) Engage in good-faith negotiations with us for at least 30 days.
All correspondence should be sent to runbackersfgc@gmail.com, or any other contact we may designate.

Website Use and Disclaimer

You must be 18 or older to access or use our website. By using it, you confirm you meet this requirement. We reserve the right to update this Disclaimer at any time without notice. It is your responsibility to stay informed of changes. Continuing to use the website indicates your acceptance of the most current version.

Our website provides general educational information about gaming, culture, and lifestyle. Content is not intended as personalized advice. By visiting, you acknowledge that any action taken is your decision, and you accept all associated risks. Nothing on this site replaces professional advice from a licensed expert.

You agree not to hold Runbackers FGC or its affiliates liable for any loss, damage, or injury resulting from use of our website, content, or products.

Return Policy

All sales are final. No refunds or returns. Exchanges are only available if a product is defective or incorrect.

Exchange Instructions:

  1. Email runbackersfgc@gmail.com

  2. Receive the return address

  3. Ship product back with tracking number

  4. We’ll exchange the product and send tracking for the replacement

Customers are responsible for reshipping costs due to unclaimed packages or incorrect addresses entered at checkout. Runbackers FGC is not liable for lost or stolen packages after delivery.

Currency

All orders are processed in U.S. Dollars (USD $).